The QA Analyst will be responsible for testing and verifying software products and applications to ensure that they meet the company's quality standards. The successful candidate will work closely with developers, project managers, and other stakeholders to identify defects and ensure that they are fixed in a timely manner.Job ResponsibilitiesAnalyze the design of features and improvements to identify edge cases and balance issues (20%)Write comprehensive test plans derived from specs, emails, and conversations (20%)Execute manual tests on multiple projects simultaneously (20%)Log, track, and assign bugs in a bug database, and follow up to ensure that issues are reviewed and addressed in a timely manner (20%)Guide projects to completion, from the Development environment to Production (5%)Interface with management and the development teams (5%)Support Customer Service to help resolve field issues and maintain live products (5%)Support Operations to help resolve all stop-ship issues immediately (5%)Critical Skills & Experience RequirementsBachelor’s Degree in Computer Science or related field (Req)3+ Years of experience in software quality assurance (Pref)2+ Years of experience testing large-scale, consumer-facing web products (Pref)1+ Year of experience with Agile development methodologies (Pref)Strong analytical and problem-solving skillsExcellent communication and collaboration skillsKnowledge of software development lifecycle and software testing methodologiesExperience with test automation tools and frameworks is a plusKnowledge of bug tracking software, such as JiraExperience writing and executing test plans using software such as TestRail or ZephyrBENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.SummaryLocation: TG - HQ - Dallas OfficeType: Full time
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